Privacy Policy for Tacochela

Effective Date: September 21, 2026

1. Introduction Welcome to Tacochela ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tacochela.com), use our online ordering systems, or engage with our digital advertisements and lead forms.

2. Information We Collect We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website (such as filling out a Meta Instant Form for catering), or when you place an order.

  • Personal Information Provided by You: We may collect names, phone numbers, email addresses, billing addresses, delivery addresses, and payment information.

  • Information Collected Automatically: We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our website.

3. How We Use Your Information We use personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Orders: We use your information to process online orders, payments, and refunds through our point-of-sale system, Toast POS.

  • To Deliver Targeted Advertising: We may use your information to develop and display personalized content and advertising tailored to your interests, and to measure its effectiveness using platforms like Google Ads, Meta Ads, and TikTok Ads.

  • To Respond to Inquiries: We may use your information to respond to catering requests or customer service inquiries submitted through our website or social media lead forms.

  • To Analyze and Improve Our Services: We utilize Google Analytics 4 (GA4) and Google Tag Manager to monitor web traffic, analyze user behavior, and optimize our digital presence.

4. How We Share Your Information We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties. We may share your data with third-party vendors and service providers who perform services for us, including:

  • Payment Processors & Order Management: Toast POS.

  • Marketing & Advertising Platforms: Meta, TikTok, and Google.

  • Data Analytics Services: Google Analytics.

5. Cookies and Tracking Technologies We may use cookies, web beacons, tracking pixels (including the Meta Pixel and TikTok Pixel), and other tracking technologies on our website to collect and store your information. This helps us customize the website and improve your experience by tracking conversions and understanding how users interact with our digital marketing campaigns.

6. Your Privacy Rights and Choices Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

  • Cookies: Most Web browsers are set to accept cookies by default. You can choose to set your browser to remove cookies and reject cookies.

  • Marketing Communications: You can unsubscribe from our marketing promotional emails at any time by clicking on the unsubscribe link in the emails that we send.

7. Data Security We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Contact Us If you have questions or comments about this policy, you may contact us at:

Tacochela Fresh Taqueria

2321 Ogden Ave.

Downers Grove, IL 60515

Email: info@tacochela.com

Phone: 630-447-8226